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Frequently Asked Questions

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  • Why are FAQs important?
    FAQs help website visitors quickly find answers to frequently asked questions about your business and make it easier for them to navigate.
  • What is a FAQ section?
    An FAQ section can be used to answer frequently asked questions about your business, such as 'Which countries do you ship your products to?', or 'How can I book a service?'.
  • Where can I add my FAQs?
    FAQs can be added to any page on your website or Wix mobile app so they can be viewed at any time.
  • How do I add a question and answer?
    Follow these 4 steps to add a new FAQ: 1. Manage FAQs from your dashboard or in the Editor. 2. Add a question and answer. 3. Assign your FAQ to a category. 4. Click 'Save' and 'Publish'. You can update your FAQs at any time.
  • How can I change the title of my FAQ?
    You can edit the title via the 'Settings' tab in the FAQ section in the Editor. To remove the title from your mobile app, go to the 'Site & App' tab in your Wix owners app and tap 'Customise'.
  • Can I add an image, video or GIF to my FAQ?
    Yes. Follow these 4 steps to add media: 1. Manage FAQs from your dashboard or in the Editor. 2. Create a new FAQ or edit an existing FAQ. 3. From the answer text box, click the video, image, or GIF icon. 4. Add and save media from your library.
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